Terms and Conditions

Please read in full.

Each training course has its own requirements such as participant eligibility, minimum age, possible prerequisites, required equipment etc. This information is available on our website or upon request. It is up to each participant, and/or registering party, to make sure that they understand and agree to all course requirements prior to registering. If you have questions regarding specific course requirements, please contact us.

Full payment is required at the time of registration, and registrations are not considered complete until full payment is received.

Registrations are non-refundable and non-transferable.

If a participant is unable to attend a course, INSTINCT will make a reasonable effort to transfer them to an alternative course. Please note that sometimes transfers are not possible due to administrative, logistical, and/or timing reasons. INSTINCT reserves the right to deny a transfer. If a transfer is denied, no refund shall be issued.

In the unlikely event that INSTINCT cancels a course, participants or registering parties will be issued a full refund. INSTINCT is not responsible for any additional costs incurred by participants or registering parties as a result of the course cancellation.

INSTINCT reserves the right to deny training to individuals who appear to be under the influence of alcohol or drugs, or who act in an inappropriate manner. If an individual is denied training for these reasons, no refund shall be issued.

Recording devices, such as cameras and/or microphones etc., are not permitted to be used on any INSTINCT training courses.

Each participant is responsible for their own health and safety.

Each participant should remain at least 2 metres from other people (physical distancing) at all times or wear an appropriate face mask.

Please do not attend if you are feeling unwell, are under quarantine or self-isolation, or have been outside of the province of BC within the last 14 days.

Registering for a course will be considered as acknowledgement and acceptance of these terms and conditions.

If you have any questions regarding these terms and conditions, please contact us. 


Contact us

For more information on our courses or to register just send us a message - We would be happy to speak with you.

(250) 812-6560 (office)

(866) 472-9231 (toll-free)

    Public TrainingGovernment or Corporate TrainingConsulting & Operations